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Frequently Asked Questions

Q: When do pre-orders ship?
A: Estimated dates are shown on the product page (ETA). You pay a deposit now and the balance when stock arrives.

Q: How do I earn loyalty points?
A: 1 point per HK$1 spent. 100 points = HK$1 off your next order.

Q: Which delivery options?
A: Home delivery, SF Express pickup, or SF smart locker (智能櫃).

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